Being a Start Here Coach at YX

Being a coach at YX means you lead group leaders, oversee group health, and occasionally take on a “community builder.” Your role is to love, serve, and lead the group leaders. A coach is what we consider a level 3 leadership role, which means there are even more expectations on a coach’s character, example, personal growth, and leadership.

  • Level 1: Team Member. Team members include people who serve on guest services, production, or set up/tear down. Team members can also serve on office teams like logistics, communications, or creative.

  • Level 2: Leader. This is where serving others moves to leading others. Anyone in charge of a team or a group is a level 2 leader. This includes group leaders and point-people of serving teams.

  • Level 3: Coach. A coach leads group leaders or serving team leaders.

  • Level 4: Ministry Team Lead. An area lead oversees a subset of the department.

  • Level 5: Director. A director oversees, pastors, communicates vision and wins, and leads the ministry.

Main Responsibilities

  • Oversee the Start Here team

    • Schedule, care for, and lead our start here team members each week at your service time.

  • Develop Team members

    • Start Here is the “front door” to our student ministry as well as to serving in student ministry. You will be in charge of training each new team member in how we welcome and make people feel comfortable from the beginning as well walk them through our O1 training module.

    • Because this is where most volunteers are going to be beginning, part of developing these volunteers is also to help identify potential small group leaders. Not everyone who is on start here will become a group leader, but this is where we would ideally like to pull our leaders from.

  • Own the environment

    • Our Start Here team is all about hospitality. We at Real Life what people to know that they can belong long before they believe and our Start Here team is a huge part of that. Whether that is serving them coffee, making sure they meet the right group leader, or even sitting with a student who is shy and alone and playing cards with them while inviting others to join you. We want them to know that they are seen and loved from the very beginning.

    • Part of how you will own the environment will be to oversee set up or tear down depending on what hour you are coaching.

      • J High: Set up

      • High School: Tear down

Below is a completely made up break down of where you’ll spend your time as a Start Here Coach.

Onboard New Team Members

How does someone become a volunteer?

  • They express interest in serving in YX

    • This could to be to someone else or through our volunteer interest form on the RLC website.

  • Meet up for coffee. (What we call a “C4”.) All of these areas are not necessarily deal breakers for a Start Here team member as they are not a group leader, but are very good to be aware of as you are stepping into possibly leading them.

    • Are they following CHRIST?

    • Does their CHARACTER match our expectations?

    • Are they regularly attending and “bought in” to the vision of our CHURCH?

    • Would there be strong CHEMISTRY with the team?

  • Shadowing.

    • Let them check out the ministry and see what would be expected of them before they commit to being on the team.

  • Background Check (18+ only.)

  • Orientation 1 (or as we call it “01”).

    • You host them during service and then during groups take them through the 01 Training Module or find a time to meet with them during the week to go over the material. (Or use this link to view the full script for O1 and O2.

    • This training is the basic information that all volunteers go through at YX.

  • Get them on Planning Center

    • Planning Center is the system that we use to schedule Start Here so we can see who are able to come on a Sunday.

Oversee the Start Here Team

As a coach, you stay dialed in to two things: your people and our progress. Grow our existing leaders by getting people and progress wins.

Relational wins with your people (p.45):

  • 1. Connect.

    • Hang out with and get to know them as a person.

  • 2. Grow.

    • Help them grow in their relationship with Jesus as well as as a leader.

  • 3. Empower

    • “Give away leadership” or give them opportunities to grow in leadership.

YX budgets for you to gain relational wins. Keep your receipt and write on the receipt the following:

  • Code J High Coach 540180 or HS Coach 540270,

  • Your name.

  • The name of the Team Member you met with.

coaches receipt example.png

You can save your receipts up and turn them in monthly. Make a copy of the RLC purchase request, fill it out, attach the receipts, and turn it in to your overseer. (All the instructions are on the first page of the form)

Leadership wins with our progress (p.47):

  • 4. Structure

    • This is when we make things better. Improving how we do things and implementing a better way so things run more smoothly and are communicated more clearly.

  • 5. Event

    • This is one of the things we do, it is not everything that we do. When we have events we may ask for your help in a specific area, but the main thing is encouraging your team to help out.

  • 6. Inspect.

    • How are our systems working? Are things running smoothly or is there a way to improve how we do things? This could be any number of things from how we onboard and train leaders to how the partnership between Group Leaders and Start Here is going.

Hospitality

Environment

How is the environment in the Lobby or check in area? Is the drink area helpful to put people at ease? How can we make the space more welcoming? You have the freedom to tweak and change whatever is needed in order to serve the purpose of people feeling like they belong and are loved before they even enter the doors.

Resource Links

Working and collaborating together.

Church database. People, groups, new volunteers.

Resources, documents, spreadsheets, and editable/updatable training materials.